Reviewed · do not circulate quietly
Steven Long Tran — Senior Product Designer
San Francisco ↔ Medellín · hello@steveux.com · 11 years
Summary
I make complex software feel intuitive. Telecom commerce, payments, trade-in logistics, API marketplaces, and the design systems that hold them together.
Selected work
- T-Mobile — API Marketplace (2025–26): ordering designed for human and AI customers; real-time UI as the verification layer.
- T-Mobile — Trade-in (2021–24): one flow for four systems; ~10% completion lift per business client.
- Western Union — Locator: eligibility on the result card, 200+ countries, 40+ languages.
- Pharma — rare disease: 16 weeks under full NDA; a two-year extension earned.
- The Rebuilt series (2026): Koé and FindMyBike — 2015 projects redesigned for the AI era, with working prototypes.
AI-native practice
Personal AI OS running daily · this résumé's website was built with an AI pair against a written taste file, decisions logged in public.
"complex" is load-bearing — he means eligibility logic, legal review, legacy formats, org politics.
see the sitenot a metaphor. agents place orders; humans confirm.
receiptthe number survives because a losing modal argument was kept in the case study.
storythe map stopped answering "where" and started answering "will it work."
howthe quiet flex: regulated work that got renewed.
casetry them — they run on the page.
Koé ·
FMB20+ passes, failures kept in. the site is the deliverable AND the demo.
log